Last updated: January 2025
1. Who we are
Energy Pro Consultants Ltd (“we”, “our”, “us”) is a company registered in England and Wales. We act as a Third Party Intermediary (TPI) in the UK energy market, helping businesses procure gas, electricity, water, and related utility services.
2. Information we collect
We may collect the following personal data when you interact with us:
- Name, job title, and contact details (email, phone number)
- Company name, address, and registration number
- Energy consumption data and utility bill information
- Correspondence and communications with our team
- Website usage data collected via cookies and analytics tools
3. How we use your information
We use your personal data to:
- Provide energy procurement and consultancy services
- Approach energy suppliers on your behalf under a Letter of Authority
- Communicate with you about your account, contracts, and renewals
- Send relevant market updates and service information (with your consent)
- Comply with legal and regulatory obligations
4. Legal basis for processing
We process your data on the following legal bases: performance of a contract, legitimate business interests, compliance with legal obligations, and where applicable, your consent.
5. Data sharing
We share your data with energy suppliers solely for the purpose of obtaining quotes and managing your energy contracts. We do not sell your personal data to third parties.
6. Data retention
We retain your personal data for as long as necessary to fulfil the purposes outlined above, typically for the duration of your contract plus six years to comply with regulatory requirements.
7. Your rights
Under UK GDPR you have the right to access, rectify, erase, restrict processing of, and port your personal data. You also have the right to object to processing and to withdraw consent at any time. To exercise these rights, contact us at hello@energyproconsultants.co.uk.
8. Cookies
Our website uses essential cookies to ensure functionality and analytics cookies to help us understand how visitors use the site. You can manage your cookie preferences through your browser settings.
9. Contact
If you have any questions about this policy, please contact our Data Protection Officer at hello@energyproconsultants.co.uk or write to Energy Pro Consultants Ltd, [Registered Address], United Kingdom.